Returns & Refunds policy
If the original buyer is not fully satisfied with the instrument within the first 7 days from taking possession, the buyer may request a refund. The cost of returning the instrument is the buyer’s responsibility. The instrument must be returned in its original packaging and in the same condition in which it was received. A 15% restocking fee will be deducted from the refund amount unless the instrument is confirmed to be defective.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail phoenixbasscraft@gmail.com